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Polymarket customer sentiment

Polymarket, the first 3 vs last 3 weeks (a historical comparison): no confirmed change. First 3 weeks, Aug 10 to Aug 30 (301 posts, 4.4), vs last 3 weeks, Oct 19 to Nov 4 (299 posts, 5.2): +0.8 points out of 10, not confirmed by our significance test. Latest week (Nov 2 to Nov 4, 3 days, partial): 4.7, 74 posts, as of Nov 4, 2026. The first 3 vs last 3 weeks is not a confirmed change, so it is not split into platform mix and changes within platforms. That is not evidence that sentiment held steady. Full range average: 4.5 out of 10 (Aug 6 to Nov 4, 2026), 1,363 posts with a sentiment.

1,664 public posts analyzed from Aug 6, 2026 to Nov 4, 2026, report finished Nov 4, 2026.

What changed

No confirmed change from Aug 6 to Nov 4: these are the narratives the posts show across the range, with no significance claimed.

Across early (Aug 10 to Sep 6), middle (Sep 7 to Oct 11) and late (Oct 12 to Nov 4) periods, mean sentiment moved from 4.3 to 4.2 to 5.0, with no confirmed change. Complaints remain the largest intent at 45% of posts overall with a mean of 3.3, while political predictions grew from 11% to 20% to 26% of posts. Praise sits at 11% of posts with a mean of 7.3, well above the complaint mean.

What the posts show

  1. Observation

    Nearly half of all posts about Polymarket are complaints, and they stay negative across the whole period.

    Evidence: Complaints account for 45% of posts overall with a mean of 3.3, and the complaints narrative shows shares of 48%, 50% and 36% across early (Aug 10 to Sep 6), middle (Sep 7 to Oct 11) and late (Oct 12 to Nov 4) parts, with means of 3.2, 3.2 and 3.4. Posts describe fee concerns eating into trading edge, frustration with gambling promotion, and pointed jabs calling out omitted facts in reporting.

    • Polymarket omited many facts. A dog can report better.

    • Exchange fees eat way more of your edge than you’d think Got curious how much exchange fees actually take over a long run, so I did the math on a simple case: 1,000 bets of $100 at even money, where you win 51% of the…

    • Gambling Promotion Overload Morality of this overdose of gambling promotion, and blatant degeneracy. The average America adult man cannot read at a high school level and therefore are most gullible to literally…

    Why it matters: A persistently high complaint share even as overall sentiment ticks up suggests unresolved friction points that could cap further improvement.

    What to investigate next: Break down complaint posts by theme to see whether fees, market resolution disputes, or promotion concerns are the largest driver.

    3 cited posts
  2. Observation

    Discussion about political prediction markets has steadily grown and is becoming the biggest topic people talk about.

    Evidence: Political predictions posts grew from 11% to 20% to 26% of posts across early (Aug 10 to Sep 6), middle (Sep 7 to Oct 11) and late (Oct 12 to Nov 4) parts, with means of 4.5, 4.4 and 4.8, marking it an emerging topic. Posts in this space range from a praised trading success story to commentary on polling tied to foreign elections, showing sustained public engagement with political betting.

    • this guy joined polymarket in may and already made $731k meet bigggggggg: > $731k net profit > $40.7m volume > 11,746 markets traded > $140k biggest win check: https://t.co/5qaqdzGydL his strategy is pretty…

    • Sept 21, 2026 | Brazilian Sen. Flávio Bolsonaro and President Luiz Inácio Lula da Silva are statistically tied in a simulated runoff ahead of next month’s election, according to a new AtlasIntel/Bloomberg poll. The…

    • @Polymarket 19th amendment needs to be repealed asap

    Why it matters: Growing engagement with political prediction markets signals where user attention and potential trading volume are concentrating.

    What to investigate next: Check whether the late-period sentiment rise is concentrated within political predictions posts or spread across other topics too.

    3 cited posts
  3. Supported interpretation

    People who praise Polymarket often point to how simple and rewarding trading on it feels.

    Evidence: Praise accounts for 11% of posts overall with a mean of 7.3, well above the overall mean of 4.5. Posts describe trading as easy to pick up, a big cash payout from a sports bet, and a trader highlighting a large profit built from a straightforward strategy of betting against unlikely candidates.

    • it’s so easyyy #trading #polymarket #predictionmarkets #polyhawk #sidehustle

    • This cashed my trad don Polymarket..#nfl#packers#cardinals#comeback#fyp

    • this guy joined polymarket in may and already made $731k meet bigggggggg: > $731k net profit > $40.7m volume > 11,746 markets traded > $140k biggest win check: https://t.co/5qaqdzGydL his strategy is pretty…

    Why it matters: Positive experiences around ease of use and profitability are a draw that can be leveraged to offset the persistent complaint volume.

    What to investigate next: Explore whether praise clusters around specific features like mobile onboarding or particular market categories such as sports or politics.

    3 cited posts

Measured parts of the change

Narratives across the range

  • Political predictions posts · emerging: 11% / 20% / 26% of posts; mean 4.5 / 4.4 / 4.8; 244 posts, Aug 10 to Nov 4
  • Complaints · declining: 48% / 50% / 36% of posts; mean 3.2 / 3.2 / 3.4; 520 posts, Aug 10 to Nov 4
  • Posts on X · persistent: 100% / 100% / 100% of posts; mean 4.3 / 4.2 / 5.0; 1080 posts, Aug 10 to Nov 4
  • Neutral mentions · persistent: 23% / 23% / 28% of posts; mean 5.1 / 5.1 / 5.5; 388 posts, Aug 10 to Nov 4
  • Questions · persistent: 15% / 12% / 10% of posts; mean 4.3 / 4.4 / 4.4; 186 posts, Aug 11 to Nov 4

Analysis of 2026-11-07 by our analysis model over the measured figures; every number and cited post is checked. Version why1.3.5 · d13c5c23.

What people are saying

A few relevant public posts from the report

  • InstagramSep 20, 2026positive

    Week 2, we’re LOCKED IN 👑👀 Polymarket Partner.

  • InstagramSep 8, 2026positive

    Step inside Polymarket HQ. Livetrade every touchdown with instant buy & sell on the @Polymarket app. Use code KING50 to get a $50 new user bonus.

  • TikTokOct 28, 2026neutral

    Lost the Liverpool and Spurs in the same week😭💔 @Polymarket #chelseafc #liverpoolfc #arsenal #manutd #premierleague

  • TikTokOct 10, 2026neutral

    Joao Pedro is the best striker in the league rn🤯😱 @Polymarket #chelseafc #arsenal #manutd #mancity #premierleague

  • XAug 10, 2026very negative

    i personally think polymarket and all companies like it should be regulated out of existence.

  • XSep 8, 2026negative

    I cannot imagine the size of the checks these gambling companies are cutting to celebrities to have my entire feed be lebron jeremy piven and half the nfl telling me to gamble I can't wait until they revive tony soprano with ai to tell me to bet on polymarket

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